At Inktrail Press LLC, we value our customers and strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, you may request a refund within 5 days of receiving your product. To qualify for a refund, items must be unused and in their original packaging. We ask that you keep all original labels and tags intact.

To initiate a refund, please reach out to us at info@inktrailpress.com. When you contact us, please include your order number and a detailed reason for your refund request. We will review your request and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 days and will be credited back to your original payment method.

Certain items may be deemed non-refundable, including list any specific items or conditions, such as digital products or customized items. We reserve the right to inspect the returned items before issuing a refund to ensure they meet our eligibility criteria. Additionally, any shipping costs incurred during the purchase will not be refunded unless the return is due to our error.

If you have any questions about our refund policy or the return process, please do not hesitate to contact us.